Blog Post

New York City Coronavirus Resources for Safe Exploration

  • By Lakshmee Lachhman Persad
  • 20 Jul, 2020

What to expect as activities resume in our beloved city.

New York Skyline image with two hands holding up a blue mask on a sunny day.

With the reemergence of activities around New York City, I am sure you’re wondering what travel is like in New York City during a pandemic ? Having been home for so many months, we too have been curious and patiently waiting for the right moment to safely re-engage and support our city. We’ve had our first day out exploring Arthur Avenue, a blog post will soon follow. In order for you to make your own decision based on your comfort level, I’ve collected plenty of information provided below.

New York City started its phased opening in early June, and is currently in Phase 4 which extends to low-risk outdoor venues, including zoos, botanical gardens, nature parks, the grounds of historical sites and cultural institutions, and outdoor museums. Indoor dining as well as museums and malls are pushed back indefinitely. During this time, the onus is on all of us to be responsible citizens in keeping our city safe which heavily relies on staying 6 feet apart as much as possible, washing and sanitizing hands as often as possible and for those who are two and above wearing a mask is required unless medically infeasible.

As the city reimagines itself, New York & Company, the city’s official destination tourism marketing organization formed a Coalition for Tourism Recovery where I’m a part of the Steering Committee ensuring people with disabilities are a part of the discussion as the city reopens. They’ve put together a comprehensive list of Guidelines Health and Safety Guidelines for Retail Shopping, Restaurants, Hotels, Attractions & Museums, Transportation & Airports. They’ve also created a Stay Well NYC Pledge, a two way commitment between businesses and their guests. Click here to be linked to a version compatible with screen-readers.

NYC & Company Stay Well Pledge

So what exactly does the new normal look like during a pandemic ?

Based on information gathered, advance booking for timed-entry reservation is required and you can expect wellness checks. Businesses are operating at reduced operating hours and amenities, and limited capacity in order to allow for social distancing. In some places there are floor markings to indicate social distancing, hand sanitizers throughout and occasionally some places have extra masks should you require one.  Parties are allowed to stay together and please be mindful that young children stick to their parties. 

What about people who cannot medically tolerate a mask in public ?

It's recommended to use a cloth covering or face shield. If none of these are medically tolerable, we suggest contacting the Visitors Services department for more information.

What to expect for outdoor dining ?

Restaurants across the city have taken advantage of NYC’s Open Restaurant Program which allows restaurants to expand their outdoor seating and in some cases, street closure on evenings during the weekend.  Click here for more details on accessibility details

If you’re planning a visit, it’s best to call the restaurant ahead of time to ensure accessibility, make a reservation and ask about their accessible restroom. Masks are required when not eating. A maximum of 10 people per table. Please also keep the weather in mind as the umbrellas/awning used do not necessarily keep heavy rain out. And while tables should be 6 feet apart, it's not always the case. 

What to expect on public transportation ?
MTA Transportation: Trains, Buses and Access-A-Ride - Trains and buses are running on their regular schedules except trains which close from 1am-5am for deep cleaning. High-touch areas on subways, buses and Access-A-Ride vehicles are being disinfected every 24 hours.

Important to note: People with disabilities (visible and invisible) are allowed to board through the front door of the bus. Bus drivers are to secure the wheelchair/scooter. Bus fares are not currently being collected but is planned to resume in August

Access-A-Ride passengers can only travel with one additional guest until further notice. Fares are currently waived.

TLC Yellow Taxi - There is typically a partition between the front and back seat. Drivers are to secure the wheelchair. Whenever possible, passengers and drivers should leave the windows open to increase air circulation in the car.

Stay Safe!
New Yorkers, remember at all times, masks are required and stay 6 feet apart and dont forget to wash/sanitize your hands often. Let’s do our part to stop the spread while safely reengaging with our city. Please do not hesitate to reach out with any questions at AccessibleTravelNYC@gmail.com if I can be of further help.
By Lakshmee Lachhman Persad 05 Apr, 2024

Finally reaching the Queens Museum was a triumph! We've faced numerous transportation challenges over the years because it's situated in Flushing Meadows Park without a clear building address. Navigating transportation has been one of our biggest challenges to exploring, but that's a story for another day. There's something quite extraordinary about stepping into a place you've longed to visit for a while, which for us included both the Unisphere and the Queens Museum.

Upon arrival, we were immediately greeted by Glori Tuitt's mural, "Black, Trans, & Alive (Qweens Song)." This piece is a vibrant celebration of the Black trans community, highlighting their resilience and contributions with both boldness and beauty. It created a welcoming atmosphere for our visit, starting us off with visible disability representation—a serendipitous discovery.

By Annie Nishwani Lachhman 05 Apr, 2024
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By Lakshmee Lachhman Persad 25 Apr, 2023

Summer For The City is for everyone to Remember, Reclaim and Rejoice!

Our interest in visiting Lincoln Center developed years ago when Annie suggested it as a place to visit and then highlight here. She talked about checking out the grounds with her day program and how much she enjoyed the welcoming outdoor spaces. Seeing the beauty and splendor of the interior from the outside and knowing its prominence in pop – and not so pop - culture created a strong desire to attend indoor events as well, and that same desire is echoed by our family’s awareness of Lincoln Center’s reputation for stellar performing arts programming year-round.

Our love story with Lincoln Center started last year with their Passports for the Arts program , which was both virtual and in-person. We had a ball experiencing Cinderella. We enjoyed Passport for the Arts so much that we signed up for their spring session, delighting in yet another in-person program with the New York City Ballet at Family Saturday: A Magical Midsummer Eve. We were impressed again by the well-organized program, the entertainment on stage and the overall welcome. 

By Lakshmee Lachhman Persad 01 Oct, 2022

Signal Award Bronze Winner Spring 2023! "The Met’s small-but-mighty podcast about art’s connection to wellbeing just won a Signal Award , which seek to “honor and celebrate the people and content that raise the bar for podcasting.” It’s their inaugural year and with more 1700 entries, we’re honored that Frame of Mind  won a bronze in the Arts & Leisure category." 

Our initial post:
The Met Museum is by far one of Annie’s favorite museums because of her love for Art especially during the Impressionist period so when they reached out to us for a podcast series, well… you can only imagine the excitement!

Listen to us share our story in 15 minutes where we touched on many topics ranging from the challenges of finding accessible information, to celebrating and sharing Disabled Artists stories and the fact that we too belong in these spaces. There are also takeaways tips for cultural institutions to do better on Disability Inclusion & Accessibility.

A very special highlight in the podcast is Annie, a Disabled Artist, artwork which was featured on the Met’s Museum website front page for its Art & Activism online collection and celebration during the American with Disabilities Act 30th anniversary. This artwork is currently being created into a variety of Disability Pride pins rolling out Summer 2023 on Kickstarter! You can get notified of our launch here

Click here to listen to the podcast and view the entire transcript.

Thanks to the team at the Metropolitan Museum of Art for including us and our story in this special podcast! 

By Lakshmee Lachhman Persad 30 Sep, 2022
Every year during the celebrations of Disability Pride month in July, the Mayor’s Office presents the Sapolin Awards to individuals and organizations that are actively working towards the wellbeing and inclusion for people with disabilities in New York City. This year at the celebrations of the Americans with Disabilities 32nd anniversary our work at www.accessibletravelnyc.com was recognized and received the Public Accommodations Award from Mayor Eric Adams and Acting Commissioner Martha Jackson. We’re tremendously humbled to receive this honor knowing our work positively impacts the Disabled Community by showcasing positive Disability Representation & Accessibility within the travel and tourism industry.

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By Lakshmee Lachhman Persad 16 Sep, 2021
Earlier this year Little Island debuted with a LOT OF HYPE and made its way on our must-see summer list. True to its name, the 2.4 acre outdoor park floats in the Hudson River off the West Side Highway in the Meatpacking District. The sculptural structure is made up of cascading, white tulip-shaped concrete pots supported by elongated stems in the water and held together by a beautiful landscape of hundreds of native trees, flowering plants and scrubs. 

We visited mid-morning on a Saturday when timed entry wasn’t required. (Timed entry tickets are required from noon onwards and subject to change.) There are stairs and ramped pathways on two sides of the island which leads up to two look out points offering spectacular views of Midtown and Downtown as well as New Jersey. We checked out both sides which were fairly crowded along the way up and definitely too crowded once at the top, especially at the Southwest Overlook. A few benches are along the way for resting or to just sit and soak in the surrounding vistas and nature.


We had plans to spend approx. 3 hours but it was too hot, there was no live entertainment and the food trucks were closed for a break. The only shaded areas available were in the food court section which is served by a couple of food trucks offering small bites and sips. Menu items consist of local sandwiches, sweet treats and a local beer/cocktail menu.

It was good to see the space but next time we’d plan around one of their live performances for a more entertaining visit. I would note that the park was crowded and even more crowds came in by midday when we were leaving. The few staff around were helpful. And we all liked it better than The Vessel at Hudson Yards.

By Lakshmee Lachhman Persad 07 Sep, 2021

It’s best described as a sense of relief mixed with excitement. Relief knowing you’ll get somewhere that is accessible, that has an accessible restroom (yes! that’s a big deal as oftentimes smaller, older restaurants tend to not have one) and that their staff have encountered and served people with disabilities. The exciting part is experiencing a new, hot spot, one that was created with inclusion in mind. PLUS, it’s the first time Annie and I were going to have a drink at an accessible bar!

Contento NYC recently opened in East Harlem with countless praises from many prominent press orgs and food writer gurus. It is the brainchild of Sommelier Yannick Benjamin who partnered up with George Gallego, Oscar Lorenzzi, Mara Rudzinski, and Lorenz Skeeter. Yannick became a paraplegic at the age of 25 never gave up on his dream to open a restaurant which he credits to his stubbornness. Read more about his incredible story and the team’s inclusive approach on this Resy blog.

We were eager for our visit to check out the new spot and to be honest, we hadn’t been out for a decent meal together the entire year. On top of that we had a photoshoot for an upcoming magazine, a first milestone for us, so there were plenty to look forward to. We spent two hours between the shoot, socializing and finally getting down to our meal. We sampled several delicious wines (it’s a stellar wine list carefully curated to reflect affordable unique wines) and a variety of items from the menu: Panisse, Crispy Yuca, Octopus, Ceviche, Salmon, Pork Katsu, Contento Burger, Chocolate Mousse and Olive Oil Cake, all delicious. Standouts are the Pork Katsu, Octopus, Ceviche, Burger and Olive Oil Cake!

Yannick and Mara were gracious hosts allowing us to use the space, they along with the rest of the team exemplified the meaning of welcoming, unpretentious and inclusive hospitality. The truth is we left more than just contented, we left with full bellies and full hearts, and with enormous hope that the world is moving towards more inclusion for the disabled community.  

Contento NYC Visual Description: Ex posed red brick walls on both sides, one side with a darker fill in, the other lighter. As you enter, the left wall has two large colorful (turquoise, pink and green pops out) local art pieces. The wall in front of the small open kitchen in the rear of the room is wallpapered in black with gold accents. A small wine storage area is visible through a spiral decorated piece of ironwork. The open kitchen is often busy with a few cooks preparing the meals. On the right of the restaurant is the bar area and behind the bar is a full wall of more wines and wine glasses. There is a long yellow banquet seating against the left wall with tanned tables then a single chair facing the other side of the table. The room is dotted with occasional small bouquet of flowers. Entrance and front walls are panels of glass which are all retractable.


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