FAQ
Frequently Asked Questions
What is travel like in New York City during the pandemic ? Read our full blog post on what to expect as New York City slowly reopens for local leisure exploration. Click here for full blog post link.
If I do not want to use public transport, what other options are available to me?
You can use the yellow taxis which accessible. Click here for details on how to use the taxis in the Transportation section.
I have a guide/service dog – are they allowed around the city?
Service dogs are allowed in all public accommodations, such as hotels, restaurants, museums, etc. Public and private transportation are also required to allow service animals.
How difficult to get around the city in a wheelchair?
It’s relatively easy to navigate the city in fair weather conditions using public buses and private taxis. The sidewalks and curbs are not perfect, however still possible to wheel around the city. For those who use a powered wheelchair, it may be a challenge at times with broken or no curbs.
Are discounts on admission prices available for people with disabilities?
Typically discounts are not available to people with disabilities, however in most cases, Caretakers are free. There are certain days, mostly midweek, where some cultural institutions offer free admission. We have listed our findings for each in our blog posts.
Is Statue of Liberty crown accessible?
Based on the Statue of Liberty’s website, access to the top of the crown is by stairs only.
Is Central Park carriage horse ride for people with disabilities?
If you’re using a foldable wheelchair, you can enjoy carriage horse ride in Central Park. Your chair will be folded and placed near the driver.
Who do I contact in case of emergency?
If you’re visiting New York City and have an emergency please call 911. For those with a hearing or speech disability, call 711 for Relay services.
